Everyone’s racing to get AI to “automate insights” right now. But honestly, after sitting through too many quarterly business reviews where everything looked flawless on paper, I’m starting to wonder if we’re missing the point. When Data Lies One meeting really sticks...
The insurance organizations have a very special niche in the world of data. In sharp contrast to most other fields where data related to financial information or information about personal identity is processed individually, insurers are used to processing both...
AI agents are on the rise, and it’s quickly shifting from a buzz word to reality. Development of agentic systems is fast moving from research labs and demos to production systems that can plan, act and learn from user workflows. The large language models (LLMs) that...
Most data and AI projects don’t fail because teams chose the wrong infrastructure or modeling approach. They fail because the project breaks down somewhere across the lifecycle, long before folks realize. By the time something reaches production (if it does), teams...
Artificial intelligence has evolved beyond its origins as a specialized technical domain and is now experiencing widespread adoption across all business sectors—and Product Managers who speak its language are becoming translators driving this transformation. They play...
For years, the gold standard in retail personalization has been the recommendation engine. The recommendation engine functions as the primary retail personalization standard that many retailers have used for market personalization for multiple years. These early...
For many years, marketers have questioned whether direct mail still deserves a place in a world shaped by digital communication. Email, social platforms, apps, and real-time analytics have changed how customers interact with brands, and these channels often overshadow...
Ana Arias, Geographic Information Systems Analyst at the City of Coral Gables, was a speaker during the DSS MIA 2024 conference. Her talk about transforming public services using AI was an inspiring and refreshing session between business- and technology-focused...
Financial technologies powered by AI are the agents of the new era in the financial industry. After being a plot in science fiction, it has now become reality and a power that drives innovation, efficiency, and customer engagement. Below are the ways AI is...
Market study notes that customer churn costs US provider a staggering $168 Billion per year and a just a 5% increase in retention can boost profitability by up to 75%. In addition, a customer’s likelihood to make another purchase increases by 2.3X after their 3rd...